Support

Need help? Email support@flyfort.tech. Please include your device model, OS version, game version and, if you can, your player ID (shown in the in-game settings) so we can find your account quickly. We usually reply within a few business days.

Common questions

• I lost my progress. Progress is saved to the cloud. Reinstall the game and sign in with the same Google Play Games, Game Center or linked account you used before.
• A purchase didn't arrive. Open the shop and use Restore purchases. If it still doesn't appear, email us with the store order/receipt ID.
• A rewarded ad didn't give my reward. Rewards are confirmed by the ad network and can take a moment. If it never arrives, contact us with the time it happened.
• How does Endless mode work? There is no finish line — keep jumping, keep your combo alive and try to beat your best distance on the leaderboard.
• The game is slow or crashes. Make sure you have the latest version from the store and restart your device. If it keeps happening, email us your device model and what you were doing.
• Refunds. Refunds are handled by the store you bought from (Google Play or the Apple App Store). Items from a refunded purchase are removed from your account.
• Delete my account and data. See Data deletion.